http://www.iwishihadthis.com/2007/turbochef-30-double-wall-speedcook-oven/ Enjoy Responsibly Fri, 10 Feb 2012 15:16:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.iwishihadthis.com/2007/turbochef-30-double-wall-speedcook-oven/comment-page-1/#comment-306 NoYouDontWish Sat, 12 Jan 2008 02:45:46 +0000 http://www.iwishihadthis.com/?p=926#comment-306 Frog did great work on design - but Turbochef did not execute the transition from a commercial to consumer unit. I bought one in Nov. 2007 and received an immature, poorly made, unit that in less than an hour went from the piece of art to 410 lbs of junk. I am their target audience - and quick evaluation revealed multitude of manufacturing and quality control problems. Turbochef went caput and I could not finish cooking my 2007 Thanksgiving. I sent it back to the store when technicians could not repair it timely without ripping it fully out of the wall to change a suspect fuse, not to mention need for software update, software blocking what I wanted done, and catastrophic failure - all within 2 weeks. As for Turbochef support - great verbal support. Turbochef's sandbox reaction - we will not sell you another oven! I would love to have a mature product from a company which stands behind their product and takes full responsibility for their errors. Turbochef is not such company yet. I'll wait - but by that time others will have similar products I hope. Frog did great work on design – but Turbochef did not execute the transition from a commercial to consumer unit.
I bought one in Nov. 2007 and received an immature, poorly made, unit that in less than an hour went from the piece of art to 410 lbs of junk. I am their target audience – and quick evaluation revealed multitude of manufacturing and quality control problems. Turbochef went caput and I could not finish cooking my 2007 Thanksgiving. I sent it back to the store when technicians could not repair it timely without ripping it fully out of the wall to change a suspect fuse, not to mention need for software update, software blocking what I wanted done, and catastrophic failure – all within 2 weeks. As for Turbochef support – great verbal support. Turbochef’s sandbox reaction – we will not sell you another oven!
I would love to have a mature product from a company which stands behind their product and takes full responsibility for their errors. Turbochef is not such company yet. I’ll wait – but by that time others will have similar products I hope.

]]>